The BC Recovery Benefit got another hook, as the telephone application system was affected by technical difficulties on Monday

VANCOUVER (NEWS 1130) – The BC Recovery Benefit hit another hook Many say the phone line that was supposed to be running this morning is not working

People should be able to request the benefit by phone from 7:30 a.m. Monday, however, some people used social media to report that the line was down Some reported getting only one dial tone

NEWS 1130 has also confirmed the number given by the province – 18338820020 – did not work from 8 am

The Treasury Department was unaware of the phone line problem when NEWS 1130 reached for a comment shortly after launch Monday morning

We are having trouble getting through and hearing that some people only get one dial tone The Treasury Department is on the issue and we will keep you posted https: // tco / T7piO9xwmq

On Friday, the BC Recovery Benefit website crashed due to volume just moments after the province accepted requests for one-time tax-free payment

Payment is deposited directly into the bank accounts of eligible applicants and the amount will vary based on income

Families less than 125Earn $ 000 with a season of 175000 US dollars, could go up to 1$ 000 is given to people who are less than 62Earn $ 500 can see up to $ 500 People with a net income of up to 87$ 500 might see reduced benefit

In addition to the website challenges many faced on Friday, some British Columbians have raised other issues in accessing the benefit

By Sunday, several people had contacted NEWS 1130 and reported on social media that they had received an email from the province explaining the need for additional documentation They said they had to jump through the hoops to get a payment they had to believe in would be readily available

Individuals asked for additional BC recovery benefit documents only have 30 days to submit required items However, some of these documents are only available when it is almost too late (if you miss the 30-day deadline, you may be refused) Read more: https: // tco / BsbgRa3hDY https: // tco / yL08orYmC5

In an email to NEWS 1130 Monday, the ministry confirmed frustration with the delays, saying it had more than 394000 applications processed and payment should be deposited in a few days

We hope to ask the NDP government about people’s concerns about additional documentation required to receive BC Recovery Benefit

The province responded to @ NEWS1130’s request for an interview with Finance Minister @selinarobinson with the following statement: picTwittercom / bMp2Ux3qE0

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BC Recovery Benefit Application

World News – CA – BC. Telephone application system COVID-19 Recovery Benefit failed – NEWS 1130

Source: https://www.citynews1130.com/2020/12/21/bc-recovery-benefit-phone-covid/